Information We Collect

1. Information You Provide: When you sign up for Togile CRM or use connected services, we may collect information such as your name, email address, and account details.

2. Usage Information: We collect information about how you interact with the Service, including features used, pages visited, and actions performed within the CRM.

3. Device & (CallZap): The CallZap app may access call logs, contacts (to display caller names), SIM and subscription details, phone state, and strictly to enable calling and call-tracking functionality.
All CallZap data remains on your device unless syncing is enabled by your organization.

4. Location Information: Togile CRM may access approximate or precise device location (when permission is granted) to support features like field activity tracking, visit verification, and location-based CRM insights; this data may be securely transmitted to Togile servers for organizational workflows, is not sold or shared with advertisers, and users can disable location access anytime through device settings, though some features may then be limited.

Sensitive Permissions & Call Log Data

CallZap requires access to your device's Call Log permissions (READ_CALL_LOG and WRITE_CALL_LOG).

1. What we collect: We collect call metadata, including phone numbers, call duration, timestamps, and call direction (incoming/outgoing/missed).

2. How we transmit it: This data is uploaded and transmitted to our secure enterprise servers (https://app.togile.com) to be synced with your organization’s Togile CRM account.

3. Background Access: To provide automated enterprise logging, the app accesses call log data even when the app is closed or not in use. This ensures that every business interaction is accounted for in the CRM without requiring manual user input.

4. Core Purpose: This data is used exclusively for the core functionality of automated business communication archiving and audit trails.